# Only store credit will be issued for returns and damaged claims, regardless of the reason.
# If an order cancellation is necessary, a written request must be approved by the manufacturer before cancellation.
# Orders cannot be canceled once processing has begun (Processing time starts at 8:00 AM Pacific Time).
# All order changes or cancellations must be requested via email or message only.
# If an order cancellation is necessary, a written request must be approved by the manufacturer before cancellation.
# Orders cannot be canceled once processing has begun (Processing time starts at 8:00 AM Pacific Time).
# All order changes or cancellations must be requested via email or message only.
- Email: cezanne202@gmail.com
- WhatsApp or mobile text: +1 (213) 220-6553
# 20% restocking fee applies in the following cases:
- Return due to Not as Described, change of mind, or other reasons.
- Returns for a style that is sold out.
- Returns of items not in their original packaging.
#All sale items are FINAL SALE with no exceptions.
# Claims for damaged items or returns must be made within 7 business days of receiving the merchandise. All items must be returned in their original packaging.
# Shipping and handling fees are non-refundable, including refused or unaccepted packages.
# A return label will only be provided if:
- The item is damaged, or the wrong item was shipped.
# We are not responsible for duplicate orders or styles.
# Returns cannot be accepted for any items where labels or tags have been altered.